Picure Framing FAQs
Whether you're seeking information on our services, materials, or the framing process itself, our FAQ section is here to offer clarity and guidance. Explore our frequently asked questions to find the answers you need, and feel free to get in touch if you have any additional inquiries. At Greenhill Galleries, we're committed to providing exceptional service and support at every step of your framing journey.
We offer a wide range of frames, including traditional wooden frames, contemporary metal frames, and custom frames to suit any style or artwork.
We offer a variety of glass options, including standard clear glass, non-reflective glass, and UV-protective glass. Our team can help you choose the best option for your artwork.
Yes, we can frame various items, including memorabilia, certificates, textiles, and more. If you have a unique item, feel free to contact us to discuss your framing needs.
Yes, we specialise in framing 3D objects, such as medals, sports jerseys, and keepsakes. We use deep shadow boxes and custom mounts to display your items beautifully.
Our experienced team is here to help you choose the perfect frame. Consider the style of your artwork, your home decor, and the desired effect. We offer consultations to guide you through the process.
Yes, we specialise in custom framing. Bring in your artwork or item, and we'll work with you to create a bespoke frame that enhances and protects your piece.
Yes, we offer conservation framing options that use acid-free materials and UV-protective glass to preserve and protect valuable or delicate artworks.
Yes, we can handle oversized and large artworks. We have the equipment and expertise to frame items of various sizes securely and professionally.
We are committed to sustainability and offer a selection of environmentally friendly framing materials. Ask us about our eco-friendly options when you visit.
To care for your framed artwork, avoid placing it in direct sunlight or areas with high humidity. Dust the frame regularly with a soft, dry cloth, and clean the glass with a non-abrasive cleaner. If you need specific care instructions, please ask our team when you pick up your framed piece.
At Greenhill Galleries, we generally recommend replacing damaged frames rather than repairing them. Repairing a frame can be complex, time-consuming, more expensive than getting a new frame constructed, and often doesn't restore the frame to its original condition. Instead, a new frame ensures the structural integrity and visual appeal of your artwork, photo, or memorabilia. However, we do offer services for replacing glazing, mountboards, and backing boards. Reglazing can protect your pieces from UV damage and improve clarity, while replacing mountboards and backing boards enhances the overall presentation and protection of your framed items.
Our standard turnaround time is typically 7-10 business days. However, it may vary depending on the complexity of the project and our current workload. We'll provide an estimated completion date when you place your order.
